BUYER GUIDE / PACKING & DELIVERY

Plan the handover.
Keep every door identifiable.

Packing and delivery arrangements should follow the selected products, destination and order scope. Agree the details before dispatch.

Protected door batches
Protected door batchesView full-size photo ↗
Storage and order preparation
Storage and order preparationView full-size photo ↗
Example package label linking a door reference, package number and packing list

KEEP EVERY OPENING IDENTIFIABLE

One reference from schedule to package.

Agree protection, package labels, loose-parts lists and receiving arrangements before dispatch.

Illustrative label only. Final packing is specified for your order.

Open the detailed procurement checklist
Questions to settle before the handover
ItemWhat to record or confirm
Packing methodAsk which protection is proposed for the selected finish, glazing and door components, and which packing costs are included. Any additional requirement needs agreement.
Package labelsAgree the opening or order reference, package number and contents list. For multi-room projects, decide how site teams will match packages to the door schedule.
Loose partsIdentify hardware, keys, fixings or accessories packed separately and how they are listed and located. Confirm the parts included in the order.
Evidence before dispatchAgree which photographs, quantities, visible finish checks and documentation should be reviewed, when they will be provided and who approves release.
Shipment informationRequest the packing list and available package dimensions or weight information needed for the transport plan. Estimates should be distinguished from final packed figures.
Receiving arrangementsConfirm the delivery location, access restrictions, unloading equipment, site contact and storage arrangements with the relevant parties.
Arrival concernsAgree how to record and report a shortage or visible damage, whom to contact and the applicable order or carrier procedure. Retain labels and relevant photographs while the concern is reviewed.

Make a pre-dispatch review useful.

Discuss an order-specific review list: door references and quantities, agreed visible finish details, hardware counts, package labels and the documents needed for the handover. Photographs support this review; they do not establish a fire rating, test result or performance claim.

Separate transport from installation.

Identify the quoted delivery point and who arranges onward movement, unloading, storage and installation. Ask about site access and handling before the shipment plan is finalised. Installation details and component suitability should follow the confirmed door specification and the responsible installer’s review.

For repeat and multi-category orders

Keep the same project references across the approved schedule, packing list and handover records. If products are ready at different times, discuss whether they will ship together or separately and record the agreed arrangement.

Download blank checklist ↓

The text checklist is a blank planning aid. Downloading it does not send an enquiry.

LET’S PLAN YOUR DOORS

Discuss your delivery scope.

Include the destination and project stage. Packing and shipment details can be developed as the order is defined.

Start your enquiry